Au Pair USA Conference

Nov 15-17 2019, New York City

Au Pair USA Conference

In 2019 Au Pair USA celebrates 30 years of connecting American host families with international au pairs to create immersive, life-changing, cultural exchange experiences. We are bringing our Local Coordinators, International Cooperators and InterExchange headquarter teams together to celebrate in the city where it all began in NYC!

Join us November 15-17th for a weekend of fun and engaging events and activities. Learn the latest news and updates about Au Pair USA and InterExchange as we look back at 2019 and forward to 2020. Network with your peers, see old friends and make new ones.


Location

Hotel

Courtyard Marriott
133 Greenwich Street
New York, NY 10006
1-212-346-0088

Meeting Location

Convene
One Liberty Plaza
New York, NY 10006

Friday - Welcome Reception

View of the World Event Space
(enter through the Club Quarters Hotel)
140 Washington Street, 20th floor
New York, NY 10006

Saturday - 30th Anniversary Dinner

Battery Gardens Restaurant
Inside Battery Park, Opposite 17 State Street
New York, NY 10004

Schedule

Friday, November 15th

4:00 P.M. Hotel Check-in 6:30 P.M.- 8:30 P.M. Welcome Reception, View of the World

Saturday, November 16th

8:00 A.M. - 9:00 A.M Breakfast Buffet at Convene
9:00 A.M. - 5:00 P.M. Conference Presentations, Convene
6:30 P.M. - 9:30 P.M. 30th Anniversary Dinner, Battery Gardens Restaurant

Sunday, November 17th

Travel Day

Attendance at all conference events is requested.


InterExchange Au Pair USA Staff Attending

Michael McHugh

Michael McHugh
Vice President

I started working at InterExchange in 2002 after returning to the U.S. after living, working, and studying abroad in England, Japan, and France. I currently live in Park Slope Brooklyn with my wife, two-year-old daughter, eight-month-old son, and 75 pound English bulldog. As the Vice President of Au Pair USA, my job is to establish and communicate the priorities and goals for the program, while managing the day-to-day operations of the department. I also represent InterExchange Au Pair USA at various industry conferences, advocacy events with congressional representatives, and meetings with U.S. Department of State personnel.


The best part about working at InterExchange is having the ability to implement improvements that will make the program a more satisfying cultural exchange experience for everyone involved!

Heidi Mispagel

Heidi Mispagel
Vice President of Program Development

I joined InterExchange in 2017 and have worked in the au pair community for more than 20 years. My role is to help Au Pair USA be more efficient with our systems and processes and to increase the size of the program. I work closely with our host family recruitment and matching teams. I studied abroad in Paris during my junior year in college and love to travel whenever I can. I’ve been married for 20 years to my husband Jason, and we have four boys and two girls, ages 14 to 6. I live in Walnut Creek, California in the San Francisco Bay area. I enjoy spending time with my family and friends, decorating, cooking and listening to current event podcasts.


The best part of working at InterExchange is hands-down the people - a team of interesting, intelligent and kind people with a good sense of humor and a common sense approach to things.

Theresa Edwards

Theresa Edwards
Director of Field Services

My first experience traveling abroad came in my role as a Flight Attendant for Northwest Airlines. I traveled internationally during those years and enjoyed trips to Asia and Europe. I started my career in the Au Pair Program 25 years ago when my youngest of three was born and I needed to be closer to home. My role at InterExchange is Director of Field Services and I hope to continue to develop Field Services and the communities we serve across the U.S. I live in the Kansas City, Missouri area and during my free time, I enjoy spending time with family, reading, biking and taking in the local live music scene that Kansas City offers.


The best part about working at InterExchange is my colleagues and finding humor in the day to day drama

Michael Gates

Michael Gates
International Relations Manager

I have been working with InterExchange Au Pair USA since April 2008, after spending time studying abroad in France and Germany and then returning to France to teach English. I currently supervise the intake of au pair applications, as well as projects involving au pair recruitment. I also manage our network of International Cooperators, providing training, collaborating on marketing efforts and serving as our program's main point of contact between our corporate staff and ICs. In addition to traveling to new scuba destinations, I enjoy baking, reading historical non-fiction, taking group fitness classes and camping with my family back in Colorado.


The best part about working at InterExchange is getting to work with like-minded people dedicated to promoting cultural exchange!

Maureen Goletz

Maureen Goletz
Field Services Coordinator

My name is Maureen Goletz and I am the Field Services Coordinator for Au Pair USA. My role supports the Director of Field Services and my job encompasses the Transition, Extensions and Local Coordinator Field Services departments. I enjoy the variety of tasks that come with my role, interacting with the field staff and helping to solve problems that have been escalated. When not solving problems, I relax by reading and sitting on the beach.


My favorite part of working for InterExchange is the culture and mission of the organization. I love working with my colleagues, and always feel supported and valued.

James Song

James Song
Client Relations and Communications Coordinator

I joined InterExchange Au Pair USA in April 2017 and currently, I work with host families and our field staff to ensure that host families are complying with the rules and regulations of the J-1 visa au pair program. I also serve as a liaison between host families and our Finance Department. I was born and raised in the Greater New York City Area, but I have studied in South Korea and Japan. My interests include traveling, tennis, history, tech, and I recently picked up cooking.


The best part about working at InterExchange is introducing the joys of cultural exchange into people's lives.

Corrie Whitty

Corrie Whitty
Program Advisor

I've had a long relationship with the InterExchange Au Pair USA program, going back as far as my own childhood. Professionally, I have been working for InterExchange Au Pair USA since July 2011 as a Local Coordinator and then as your Program Advisor since September 2018. My role as the Program Advisor is to directly support InterExchange Au Pair USA's program growth efforts by communicating directly with both families interested in the program as well as current families due for renewal. In my free time I enjoy traveling, spending time at the beach, cooking and being with friends and family.


The best part about working with InterExchange is working with such a great team. We all go out of our way to support one another and help everyone be successful in their own roles as well as our own.

Amanda Levy

Amanda Levy
Placement Specialist

For the past 3 years, I have had the pleasure of assisting host families during the matching process to find the best au pair for their family. Prior to joining the cultural exchange community, I taught middle school history, where I discovered a passion for cultural awareness through education. When I am not busy helping our families and au pairs, you can find me chasing after my 2 boys and 2 pups, reading, practicing yoga, or spending time with friends. I live in Raleigh, North Carolina.


The best part of working at InterExchange is working and meeting new people every day.

Ginny Kraus

Ginny Kraus
Placement Specialist

I started my career in the Au Pair world almost 23 years ago. I was a Local Coordinator for many years and then transitioned to the role of Placement Specialist. I really enjoy the combination of working with host families, au pairs and our International Cooperators. When I am not matching families and au pairs, I am spending time with my five boys, working out or enjoying a good book!


I love working for a non-profit. InterExchange is the definition of a premier cultural exchange organization!

Lindsay Sainz

Lindsay Sainz
Logistics Specialist

I am originally from Florida, but I spent about 7 years living and working abroad before moving back to the U.S. last year. I joined InterExchange Au Pair USA in June 2019 after working for about one year in the Work and Travel department. As the Logistics Specialist, I help au pairs with their pre-arrival and visa processes, international and domestic travel arrangements, and visa/travel issues throughout their program. I enjoy traveling, reading, playing tennis and trying new restaurants in my free time.


The best part of InterExchange is I really love the cultural exchange mission of this organization. I have had some of my best experiences while traveling abroad and it's exciting for me to be able to help others have similar life-changing experiences.

Erika Gonzalez

Erika Gonzalez
International Recruitment

After living an amazing experience as an au pair in Long Island, I began working with J1 visa exchange programs in 2015. I worked for three years as a Program Director for our international cooperator ISC Colombia. I was previously a social worker after earning a Bachelor of Social Work degree in 2012. In June 2019, I joined InterExchange in the role of International Recruitment Coordinator working closely with au pairs who are applying to the program and our International Cooperators.


The best part of InterExchange is to have the opportunity of doing what I like most, working with exchanges programs while joining amazing and kind people.

Amber Guarente

Amber Guarente
Orientation Manager

I have always had a love of film, which was my major in college, and is also what originally led me to Japan. I lived in several areas of Japan for 6 years, and during that time fell in love with teaching. My long-time future goal is to go back to school and become a film professor, but for now, I am loving my position that keeps me close to the international community I have grown to love so much. I deeply enjoy welcoming au pairs from all over the world and teaching them about my culture, learning about theirs, and passing on the wisdom I have procured over the years in regards to culture shock and making a life overseas.


The best part of InterExchange is I love being around my co-workers. We all support each other and keep each other sane and motivated finding a little joy in everything.

Cara Harper

Cara Harper
Regional Supervisor

An avid goal setter personally and professionally, I get great joy from encouraging others to do the same. As Regional Supervisor, my role is to support, encourage and mentor local coordinators in the field. As a local coordinator myself, I love seeing the au pairs mature and grow during their program year and getting to know host families who are committed to raising globally-minded children. I am originally from New York and now live in a suburb of Atlanta with my husband and our two amazing boys. In my spare time, I enjoy spending time with my family, volunteering at my boys' school and on any given day you can find me at OrangeTheory Fitness, Burn Boot Camp or in at a hot yoga class. Put yourself where your strengths produce results!


The best part of InterExchange is that it's ‘a do what you love and never spend a day working kind of job!’

Jill DeMarco

Jill DeMarco
Regional Supervisor

I have been with InterExchange Au Pair USA since 2013, as a local coordinator and then more recently as the Regional Supervisor for the Northeast Region. I came to the role after watching friends have such amazing experiences hosting au pairs. I loved the way it opened the world to the kids and exposed them to cultures outside of our small communities. I have dual master’s degrees in Social Work and Public Health and always think how my social work skills come in handy, working with families and au pairs to navigate close relationships. Now they are even more important in my role mentoring, supporting and training Local Coordinators. I live on Long Island not far from NYC with my husband, son, daughter and 2 dogs. We are all very active; you can find us walking, playing tennis, paddle, hockey, lacrosse and more. We love to explore new and different places and we are always looking for our next adventure.


The best part of working at InterExchange is that I love meeting new and different people from around the world.

Dawn Middleton

Dawn Middleton
Regional Supervisor

I have had the pleasure of working at IEX for 24 years! My background as a Psychiatric Nurse has served me well in my dual role. As a Regional Supervisor, my role is mentoring, supporting, and training to the Local Coordinators in the field with the desired result of success! My role as an LC is to be the primary contact for au pairs and host families during their program year. This includes advice, assistance, social interaction, monthly contact and overseeing that the rules and regulations are being followed. In my free time, my favorite place to be is with my husband, three children, family, and friends. Traveling is my passion and I am ready to go at a moments notice.


The best part of InterExchange is being able to wake up each day and love my job. I work with the best of the best in cultural exchange, compassion and caring people. Every day brings a new adventure and surprise. It has been an honor.

Dina Nichols

Dina Nichols
Regional Supervisor

Since 2006 I have had the pleasure of being part of the InterExchange Au Pair USA family. As the San Diego Local Coordinator, a Local Coordinator Mentor and as a Regional Supervisor I take pride in my role to provide support to host families, au pairs and Local Coordinators. My family has also been a host family to 5 incredible au pairs that continue to remain a part of my family's life after many years. I have always loved to travel and meet new people and was able to incorporate my love for traveling with my college education by studying abroad in London, England for one year. When I am not working, which also includes being a 1st-grade teacher, I continue to travel as much as possible with my husband and 2 children. My favorite place to be when we have the time is the Big Island of Hawaii, sitting on the beach with a book in my hand.


The best part of InterExchange is working with Host Families that have had many of the same personal experiences as the au pairs, meeting so many amazing young adults that join the program and working with a supportive and fun InterExchange staff!

InterExchange Staff Attending

Christine La Monica-Lunn

Christine La Monica-Lunn
President and Chief Executive Officer

Christine succeeded our Founder, Uta Christianson, as CEO of InterExchange in 2008. Her tenure with the organization spans two periods. From 1992-1997, she worked for the Au Pair USA program managing matches, transitions, logistics and overseeing the NYC Metro area cluster; and rejoined the organization in 2000 to fill a progression of senior management and executive roles including Board President and Chairman of the Grants Selection Committee.

Christine has proudly served the cultural exchange community as a former Board Director of the Alliance for International Exchange and as a representative of J-1 programs at U.S. Consular Posts, on Capitol Hill and various panel discussions. Christine holds a B.A. in French Culture and European History from the University of New York at Albany, spent a semester abroad in Paris, and was a Rotary International Youth Exchange Student to the Republic of South Africa.

Christine is a supporter of many international and domestic causes ranging from women’s empowerment, ending animal cruelty, and providing opportunities for disadvantaged teens. After growing up in a small town, she appreciates the diversity of NYC and proximity to JFK’s international departure terminals, and she enjoys cooking and museums in her free time.


The best part about working for InterExchange is the people...those we serve and those with whom I'm fortunate to serve.

Nicole Santomasso

Nicole Santomasso
Chief Operating Officer and Vice President

I've been a member of the InterExchange family since joining our Work & Travel USA team back in 1999. In 2012 I became InterExchange's Chief Operating Officer, tasked with leading our long-term digital transformation in a way that is compatible with the ongoing success of our mission while keeping compliance and continuity with legacy systems on track.

Currently, I work very closely with our CEO, CTO, and Program Directors to continue our operational transformation. Day-to-day, that means supporting all team members with the development and execution of both long- and short-term operational changes. This requires particular attention to collaboration with product managers on our software development projects and work on our overall strategic direction. I also serve on the InterExchange Board of Directors.


The best part of InterExchange is our amazing team here and knowing that our work provides positive, life-changing experiences, to people from all over the world, every day!

Mark Overmann

Mark Overmann
Vice President of External Affairs

After studying abroad in France and teaching English in China, Mark was hooked on cultural exchange. Prior to joining InterExchange, Mark served for seven years at the Alliance for International Exchange, advocating for the health and growth of exchange programs.

He has a B.A. in English from the University of Notre Dame and an M.A. in International Communication from American University’s School of International Service. He’s coauthor with Sherry Mueller of Working World: Careers in International Education, Exchange, and Development (Georgetown University Press, 2014 and 2008).


The best part of InterExchange is the chance to make a true difference alongside an amazing group of people!

Rachel Netski

Rachel Netski
Administrative Director

Here at InterExchange, I manage all general Human Resources functions like benefits administration and payroll processing. Prior to joining InterExchange in late 2015, I handled HR for the music venue Brooklyn Bowl. As an undergrad at the University of Maryland, I studied abroad in the UK. I have two elementary school-aged kids and we live in Brooklyn. We love going to the beach and camping. We also enjoy going to Broadway shows and museums here in the Big Apple.


The best part of working at InterExchange is supporting a staff that is passionate about promoting life-changing cultural exchange programs.

Jordan Payne

Jordan Payne
Director of Marketing and Creative

I have worked in Marketing in the Travel Industry with one of the world's largest travel companies for over 10 years. I am truly excited to have joined InterExchange and to oversee our brand journey as a changemaker to the lives of thousands. As an Australian born citizen who has traveled to over 30 countries, I believe in these programs and our mission to encourage both cultural awareness and understanding. I love to jog or get out for a ride on my bicycle, ideally while I explore new places. I'm a novice photographer and indoor rock climber.


The best part of working at InterExchange is we're a great crew of friendly folks with a shared genuine passion for what we do.

Keynote Speaker

Ryan Jenkins

Ryan Jenkins
Millennial and Generation Z Speaker and Author

As a Millennial and Generation Z keynote speaker and generations expert, Ryan has helped organizations like Coca-Cola, John Deere, Wells Fargo, Delta Air Lines, and countless other organizations in industries such as insurance, security, banking, healthcare, education, etc. to better lead, engage, and sell to the emerging generations (Millennials and Generation Z) and across generations.

Ryan hosts a podcast called, Next Generation Catalyst Podcast where he interviews Fortune 500 leaders, New York Times Bestselling Authors, and some of today’s top thought leaders about generations, leadership, work trends, talent acquisition, marketing, and more.

When Ryan is not speaking or writing you can find him sampling craft beers from around the world or religiously cheering on the Denver Broncos with his wife Ashley, daughter Ella, sons Landon and Meyer, and yellow Labrador Bauer from their home in Atlanta, Georgia. Visit Ryan’s website.

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