Supporting You Every Step of the Way

Au Pair USA Au Pair USA

Your Support Team

We’ve helped thousands of families and au pairs have success on our program and we’re here to do the same for you. Our Au Pair USA team of professionals is dedicated to cultural exchange and helping you and your au pair have a great experience.

Learn About the Program, Find an Au Pair, Year-long Support, Support when you Need It Learn About the Program, Find an Au Pair, Year-long Support, Support when you Need It
Program Advisor

Program Advisor

Your Program Advisor will educate you about the program and answer all your questions about hosting an au pair and how to get started.

Program Advisor

Placement Specialist

Your Placement Specialist is the ultimate expert about our available qualified au pairs. They make a point to meet with available au pairs so they have firsthand knowledge and can make thoughtful recommendations to help you match quickly.

Program Advisor

Local Coordinator

We aren’t shy about saying we have the best network of caring Local Coordinators. They are committed to helping you have a successful experience and will be your first point of contact when your au pair arrives.

Your Local Coordinator will:

  • Come to your home to meet with your family
  • Contact you during the first 48 hours after your au pair arrives to your home
  • Have an arrival orientation with you and your au pair within the first two weeks
  • Speak with you and your au pair on a monthly basis
  • Organize monthly social and cultural events for your au pair
  • Organize an annual Host Family Day event
  • Answer your questions and provide support when you need it
Program Advisor

Regional Supervisor

You’ll also have the support of a knowledgeable Regional Supervisor who partners closely with your Local Coordinator. They act as a point of contact when your Local Coordinator is unavailable or you need additional support.

Au pairs in Brazil jerseys
Au pairs Voluntering
Au pairs together at J-Day
Au pairs having fun in Denver
Au pairs enjoying the great outdoors
Au pairs kayaking
24/7 Support

24/7 Support from Our Management Team

In the event of an unusual circumstance or emergency situation, a member of the Au Pair USA team is always on call to assist you when you need help. Simply call 1-917-373-0717 and follow the instructions for assistance.

Service Areas

Au Pair USA operates the following states. Inquire to see if we service your community.

Local Coordinator Coverage
  • California
  • Colorado
  • Connecticut
  • Georgia
  • Illinois
  • Massachusetts
  • Maryland
  • Michigan
  • New Jersey
  • New York
  • North Carolina
  • Oregon
  • Pennsylvania
  • Texas
  • Virginia
  • Washington
  • Washington DC
Au Pair USA Au Pair USA