Supporting You Every Step of the Way
Top Au Pair Agency | Your Internal Support Team
We’ve helped thousands of families and au pairs have success in our program, and we’re here to do the same for you. The professionals at Au Pair USA are dedicated to cultural exchange and helping you and your au pair have a great experience. Come find out why we’re the top au pair agency in the U.S.!
Au Pair Company – Meet Your Team
Program Advisor
Your Program Advisor will educate you about the au pair program and answer all of your questions about hosting an au pair and how to get started.
Placement Specialist
Your Placement Specialist is the ultimate expert on our available qualified au pairs. They make a point to meet with available au pairs so they have firsthand knowledge and can make thoughtful recommendations to help you match quickly.
Local Coordinator
While there may be other reputable au pair agencies out there, we aren’t shy about saying that what sets us apart is our network of caring Local Coordinators. They are committed to helping you have a successful experience and will be your first point of contact when your au pair arrives.
Your Local Coordinator will:
- Come to your home to meet with your family
- Contact you during the first 48 hours after your au pair arrives to your home
- Have an arrival orientation with you and your au pair within the first two weeks
- Speak with you and your au pair on a monthly basis
- Organize monthly social and cultural events for your au pair
- Organize an annual Host Family Day event
- Answer your questions and provide support when you need it
Regional Supervisor
You’ll also have the support of a knowledgeable Regional Supervisor who partners closely with your Local Coordinator. They act as a point of contact when your Local Coordinator is unavailable or you need additional support.
24/7 Support from Our Management Team
At Au Pair USA, we help connect you with the extra set of eyes, ears, and hands that you need to manage your busy life. And if you ever need immediate assistance, a member of our au pair company support team is always on call to assist you when you need help. Simply call 1-917-373-0717 and follow the instructions for assistance.
